Nowadays, a pre-employment background check is very important for all industries. But background investigation is highly important for the banking and finance businesses.
The main reason behind this is employees of the financial industry usually have access to an immense amount of information that includes customer’s financial records, corporate protocols, and other proprietary data.
Therefore, it is very important to conduct a background check before appointing the new employees. Because this not only provides security to the business but also maintains the brand’s reputation.
Unlike MNCs, small companies usually try to skip employee background screenings, which, in turn, leads to legal issues. That’s why it is always suggested to avail BPO’s TPV services to prevent any type of issues.
For those who don’t know, pre-employment screening is the process to investigate the candidate’s background that includes educational history, criminal records, etc.
Have a look at the following points that will explain why a background check is important for banking & finance businesses:
Protects customer information
In this era of frequent data breaches and hacks, it is very important for the businesses to keep the customer’s information secure. Here the importance of employment verification and reference check gets increased.
Therefore, most of the business owners make contact with BPO firms regarding third party verification services. As these help in checking whether the newly joined candidate has a clean work history or not.
Sometimes, banking and finance companies face legal problems whenever customer’s information gets compromised. On the other hand, BPO firm’s TPV (third party verification) team always make contact with the previous employers to verify the reliability and stability of the newly joined employee.
Ensures high-quality customer experience
There is no doubt that every company’s reputation usually depends on the quality of customer service. Customers usually rely on the business because of three aspects that include expert knowledge, integrity, and high-quality service for their financial or banking needs.
Therefore, most of the banking & finance companies avail third party verification services from BPOs to verify that whether new employees will meet company’s expectations or not.
So, it would not be wrong to say that pre-employment screening is very important to provide unparalleled services to customers.
Helps in getting money transfer licenses
For every bank or financial company, it is very important to get the licensure for money transfer services. But obtaining money transfer licenses isn’t an easy task to do because you have to go through a strict process regarding the same.
But if you have already got the money transfer licenses, it is very important for you to avail BPO firm’s third party verification services UK. Because if your employees aren’t honest about their past, you will surely face legal issues at later stages and also lose the ability to transfer funds.
Safeguards company assets
Almost every banking and finance company have some trustworthy employees who can easily access financial accounts, customer data, and other sensitive documents. There is a high possibility that these so-called trustworthy employees can use the confidential data for the wrong purpose.
The main reason behind this is interviewees usually hide their criminal history to get the desired position. From the business point of view, this aspect cannot be ignored as no one knows which trivial mistake will lead to legal issues.
To prevent legal issues, mostly business owners opt for BPO’s third party verification services to know about the staff’s background.
Pre-employment drug tests
Mostly multinationals opt for pre-employment drug screening to maintain a healthy and safe workstation. Of course, this is somewhere related to employee’s privacy.
But illicit drug consumption not only affects the addict’s job performance but also gives a negative impact on the lives of other employees. That’s the main reason why companies don’t compromise with their drug-free workplace policies.
Makes the staff honest with you
There is no doubt that customers have always been one of the most important reasons behind the brand’s ongoing success. But employees have always been the pulse of the business. To ensure a long-term success, every business owner is supposed to keep their eyes on the staff.
On the other hand, it is also very important to put the focus on core business activities. Both these facts may put the decision maker in a chaotic situation. Here, the demand for TPV services gets increased.
Apart from that, the background check isn’t all about crosschecking the new employee’s data. Because there is a chance that existing employees may commit an intolerable mistake at the later stages.
That’s why most of the banking & finance companies conduct a background check after a short period of time on their current employees to make the latter more honest with the management. This fact somewhere helps in expanding the business.